Contact information
Contact Us
We’re here to help with orders, support, and general enquiries.
Customer Support
For any questions about products, orders, shipping, or returns:
Email: monk.hazee@gmail.com
We aim to respond within 24–48 hours (business days).
Business Hours
Monday – Friday: 08:00 – 17:00 (SAST)
Weekends & Public Holidays: Limited response
Order Support
Please include the following when contacting us:
- Full Name
- Order Number
- Email used at checkout
- Clear description of your issue
This helps us resolve your request faster.
Wholesale / Partnerships
For collaborations and business enquiries:
Email: monk.hazee@gmail.com
Where We Are Based
South Africa 🇿🇦
(Online-based wellness brand with nationwide delivery)
Response Promise
We treat every message seriously and aim to provide:
- Fast replies
- Clear solutions
- Professional support